When Christopher asked Heather what she did not want to see in her makeover, the only thing she could say is “ugly”. She completely entrusted her look to the skilled hands of the Makeover Guy.

Christopher cut Heather’s long and dry gray hair to the chin. The gray was dyed to a light auburn color that was close to Heather’s original hair color. Simply doing this took years off of her appearance. He put on makeup from the warm palette on her skin and eyes.
Heather was completely satisfied with the results she got from her makeover.